For better assistance customer care lines will remain open between 10:00am - 5:30pm
on 13th and 14th Dec 14.
LOYALTY PROGRAM - FOREVER FIRST
FOREVER NEW LOYALTY PROGRAM
Rs.10,000/- to Rs. 25,000/- : Rs. 750/- gift voucher
Rs.25,000/- to Rs. 49,999/- : Rs. 2,000/- gift voucher
Rs.50,000/- to Rs. 99,999/- : Rs. 4,500/- gift voucher
More than Rs.1,00000/- : Rs. 10,000/- gift voucher
TERMS & CONDITIONS:
- Open to individuals aged 21 or above.
- Member’s mobile phone number would be his / her unique identification number for the membership.
- Complete name (first name and last name) and mobile number are mandatory for registration in the loyalty program.
- Upon successful registration to this Program, members accept that the membership is governed by these terms & conditions and may be amended from time to time.
- There is no membership fee for registration to this program.
- Members can earn or redeem their points at any Forever New outlet all over India.
- The validity of points accumulated in any calendar year shall be one year from the date of earning the points (e.g. points earned between Jan-Jun 2014 expire by June 2015 and points earned between Jul-Dec 2014 expire by Dec 2015). The points accumulated cannot be carried forward to the next cycle.
- Periodic updates on the number of ‘points accumulated’ and ‘vouchers nearing expiry’ shall be sent to members on their mobile numbers through text messages.
- The membership points, benefits & privileges are non-transferable & may only be used by the member.
- The member shall present his membership acceptance message for all transactions & activities including but not limited to points accumulation, redemptions & discounts.
- Forever New will not be held responsible for any transactions made on a lost or stolen membership.
- Management reserves the right to cancel the membership or to cancel or amend any provision at anytime without prior notice.
- All points accumulated will be credited to the member’s a/c at the time of billing unless the system is down, in which case updating will be done when the system is available in working condition. For online orders, points shall be credited 15 days after order dispatch.
- Forever New shall not be liable for points which were accumulated inaccurately as a result of technical malfunction, operator fault, member misconduct or any reason beyond the control of company.
- The use of the privileges and associated benefits are deemed to be an acceptance of terms and conditions.
- The management reserves the right to terminate the membership with all points forfeited without prior notice if the member:
- Breaches any membership terms and conditions
- Behaves in an unruly manner while in Forever New premises
- Forever New reserves the right to amend benefits and privileges, terms and conditions of this agreement from time to time without prior notice. The decision of FN management shall be final and conclusive in the event of any dispute.
- Member can redeem the points either by shopping at the store or by means of gift vouchers.
- Points accumulated in member’s account will be rounded off to the available voucher denominations (subject to eligibility). The balance points will be left and will be carried forward in his / her account subject to its validity.
- Members can check for their points balance at the store cash counter or online.
- Membership constitutes permission to use the customer’s name and comments for promotional purposes in any media without any compensation whatsoever.
- Company does not make any representation or warranty as to quality or suitability of the gifts/ rewards in any manner.
- Company shall not be liable for any loss or damage whatsoever that may be suffered or any personal injury that may be caused as a result of participation in the program or using the points / gifts/ rewards.
- The points/ gifts cannot be redeemed or exchanged for cash. No cash claim can be made in lieu of points/gifts.
- Purchases in the name of firms or any third parties will not be entitled for membership.
- Points of different members cannot be clubbed.
- Store employees and their immediate relatives are not eligible to participate in the loyalty program.
- Forever New assures complete privacy of your personal data and your mobile number. It will not be shared with anyone without permission.