DELIVERY AND SHIPPING INFORMATION

SHIPPING WITHIN INDIA

All prices on our site are displayed in Indian Rupee (INR), and will be charged in Indian Rupees.  For delivery within India we use courier service. Shipping within India will take approximately 12-15 working days depending on what state and/or territory you live in.
For orders from Maharashtra, Octroi charges (if applicable) will be borne by the customer at the time of delivery. Kindly note that COD service may not be available for certain pin codes. In such cases, our customer service team will be in touch with you while processing your order.
Please note we do not currently ship internationally. However you may have your purchase delivered to any address within India. 

Kindly note that the standard shipping timelines would not apply during sale/promo.

DO YOU DELIVER TO BUSINESS ADDRESS?

Yes. We can deliver to your workplace. Just include your company name and address when completing the delivery details.

HOW MUCH WILL POSTAGE AND PACKAGING COST?

Forevernew now offers free shipping within India on all products above bill value of Rs. 750 and above. 

CAN I TRACK MY ORDER?

Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number. Alternatively, you may also request a SMS to be sent to you via your mobile on the checkout pages. You will also be able to view the status of your order online, along with tracking details, when you log into your account. 

IF THERE IS A PROBLEM WITH MY ORDER WHO DO I CONTACT?

If there is a problem with your order, please contact our customer service.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

We aim to dispatch all orders within 5 business days after confirmation of order. It would normally take between 12-15 working days for your order to be delivered by our courier partner.

Kindly note that the standard shipping timelines would not apply during sale/promo.

ORDER CANCELLATION BY FOREVER NEW

While we try to ship out every order that has been successfully placed, there are some situations in which we may have to cancel orders.
Some of the situations that may result in your order being cancelled include (but are not limited to):
  • Product no longer available or temporarily out of stock
  • Limitations on quantities available for purchase
  • Inaccuracies or errors in product or pricing or promotion information
  • Problems identified by our credit and fraud avoidance department
  • Inaccurate or insufficient address
  • Non-serviceable locations
At times we may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been done, the charged amount will be refunded to you.

 

Please note a signature will be required when your order is delivered, so make sure that you provide a delivery address where someone will be available to receive your order. If you have special instructions relating to the delivery, please make sure you indicate these instructions in the comments section when you’re finalizing your purchase as you are checking out.

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